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We ship directly from our producers in Italy.

Standard delivery takes 2-5 working days.

IMPORTANT NOTE: Any taxes and duties are on the responsibility of the recipient.

If you are not completely satisfied with your purchase, you can return your order for free within 14 days of receipt. Exchanges and returns are free of charge.

Please ensure your items are returned in new, unused condition, with all CHVS* packaging included. Shoes must be tried on a soft carpeted surface to prevent any marks or damage to the soles or leather. Returns that do not meet our policy will not be accepted and will be sent back to you.

Any promotional codes used will be considered on exchanges.

For further questions, please contact us at info@chvsbrand.com.

Our shoes are accurately sized to ensure the perfect fit. If you find yourself between sizes, we recommend opting for the next full size up for the ideal comfort and style.

Taking care of luxury shoes, especially those with Italian leather soles, is essential for their longevity. Look for signs like uneven sole wear and splitting, indicating it's time for a resole. Water damage can also harm leather soles. Store your shoes in a cool dry place. Should they get wet, allow the shoes to dry naturally away from direct sunlight or heaters. Follow provided care instructions or contact us for guidance.

With proper care, your shoes will age beautifully!